NUCS Report a Problem

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Please use this form to inform the NUCS Core Facility staff of any non-urgent problems that occur within the NUCS Core Facility. We will get to the issue when we can.

If your sample got stuck inside the instrument, please leave a note on the instrument saying “OUT OF ORDER: SAMPLE STUCK INSIDE”, fill out the problem report, and call Zach Heiden at (509)335-0936.

Give a complete description of the problem and what you observed. Sometimes the problem can be diagnosed remotely.

NUCS Problem Report

Name(Required)

First Last

Email Address(Required)

Enter Email Confirm Email

Instrument where problem was encountered:(Required)

Bruker 500 MHz NMR Spectrometer

Varian 500 MHz NMR Spectrometer

Varian 600 MHz NMR Spectrometer

Bruker D8 Venture Single Crystal X-ray Diffractrometer

Bruker D2 Phaser Powder X-ray Diffractrometer

Malvern Zetasizer Pro Blue DLS

easyXAFS 300+

Xenocs Xeuss 3.0 SAXS/WAXS

ORTEC Gamma Spectrometers

Canberra Gamma Spectrometer

Other

Briefly describe the problem (e.g. could not lock, shimming did not work, etc.)(Required)

What did you try to do to fix the problem?(Required)

Pictures of Instrument Settings/Problem (if available)

Drop files here or

Max. file size: 195 MB.

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